Shipping & Delivery Policy

Shipping & Delivery Policy

At Kobus Fone en Laptop te Koop, we are committed to providing fast, secure, and reliable delivery for all flagship devices purchased through our online store. Whether you’re ordering the latest iPhone, MacBook, Samsung, or Huawei, your device is handled with care from checkout to arrival.

Shipping Timeframe

We ship all confirmed orders within 48 hours (2 business days).

Tracking details will be sent to you immediately after dispatch so you can monitor your delivery in real time.

Delivery Options

To make receiving your order as convenient as possible, we offer multiple delivery methods:

Home or Work Address Delivery

We can deliver directly to your chosen address. Our couriers will contact you via SMS or phone call on the day of delivery to ensure a smooth handover.

Pickup Point Delivery

If you prefer collecting your device at your convenience, we can ship to:

Your nearest Takealot Pickup Point, or

Your nearest PEP Store (Paxi Collection)

Once your order arrives at your selected pickup location, you will be notified with a collection code.

Express Delivery

We offer express delivery for customers who need their device urgently.

Express orders are prioritized and dispatched as quickly as possible. Delivery may take same-day or next-day depending on your location.

Please contact us after placing your order if you would like to upgrade to express delivery.

Shipping Fees

Shipping fees vary depending on the delivery method and location.

All costs will be displayed at checkout before you complete your purchase.

Order Tracking

Every order comes with a unique tracking number. You can track your shipment through:

The courier’s website,

SMS updates, or

Email notifications.

Delivery Security

All shipments are packaged securely and insured until signed for upon delivery or collected at the pickup point.

A valid ID or collection PIN may be required for verification.

Incorrect Address or Failed Delivery

If a delivery fails due to an incorrect address or repeated missed attempts, the parcel will be returned to our warehouse. We will contact you to arrange redelivery (additional charges may apply).

Contact & Support

If you have questions about your delivery, changes to your address, or express upgrades, our support team is available to assist you at any time.