Privacy & Cookie Policy

Privacy Policy

Last Updated: [2nd July, 2024]

At Kobus Fone en Laptop te Koop., we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

Personal details: name, email address, phone number, delivery address.

Order information: device purchased, payment details (processed securely through third-party payment processors).

Technical information: IP address, browser type, device information, and browsing behaviour.

Communication records: messages, inquiries, and support conversations.

How We Use Your Information

We use your information to:

Process and deliver your orders.

Provide customer support and communicate updates.

Improve website performance and user experience.

Prevent fraud and ensure transaction security.

Comply with legal and regulatory requirements.

How We Store and Protect Your Data

Your information is stored securely on encrypted systems.

We implement industry-standard security measures to prevent unauthorized access, disclosure, or misuse.

We never sell, rent, or distribute your personal data to third parties.

Third-Party Services

We may share limited information with trusted service providers such as:

Courier and logistics partners for delivery,

Payment processors for secure transactions,

Analytics tools (e.g., Google Analytics) to improve website performance.

These providers are required to protect your information.

Your Rights

You may:

Request access to your personal data,

Request corrections or updates,

Request deletion of your data (where legally permitted),

Withdraw consent for marketing communication at any time.

Data Retention

We retain your information only as long as necessary for:

Fulfilling your order,

Legal requirements,

Customer support and warranty obligations.